At your service

To ensure that your visit to the Kuszmann Bazaar is as comfortable and hassle-free as possible, we have prepared a wide range of services to make your stay even more enjoyable.

• Reception Desk

  Your stay begins at the Hotel Lomnica reception desk with a pleasant welcome drink—not just for adults, but also for our younger guests. The reception staff will provide you with all the essential and useful information regarding your stay and will specifically remind you to book our services on-site to ensure the highest quality, personalized care, and a perfect experience.
  
  If needed, you can visit the front desk in person in the hotel lobby or conveniently contact them directly from your suite via the Teams app, which you’ll find on the tablet.

• Parking

  Each apartment comes with a parking space directly in front of the Kuszmann Bazaar building. The Hotel Lomnica’s underground garage is also available for a fee.

• Hotel Garden

  The garden is located on the 2nd floor of the historic part of the hotel. It is accessible only to guests staying at Hotel Lomnica and Kuszmann’s Bazaar, ensuring complete privacy. Here, you can relax while enjoying views of the Tatra peaks, take a stroll, sit on the benches, or unwind in the two hot tubs. The terrace is open daily from 8:00 a.m. to 10:00 p.m. We ask that you respect the comfort of other guests while visiting the hotel garden.

• Limousine Service

  To ensure maximum comfort, you can use the hotel’s shuttle service to get to the hotel. If you are interested, please contact the front desk or the Guest Relations Manager.

• Early Check-In

  If room availability permits, we also offer early check-in. For more information, please contact the front desk at Hotel Lomnica.

• Late Check-out

  If room availability permits, we also offer late check-out. For more information, please contact the front desk at Hotel Lomnica.

• Ski Storage Room

  A ski storage room is available on the ground floor, next to the entrance from the parking lot. Each apartment has its own heated locker where you can safely store your skis, ski boots, or other sports equipment. Overnight, the lockers disinfect and dry your gear, so you’ll find your ski equipment dry, clean, and ready for your next day on the slopes. If you’d like to use the ski storage room, please contact the hotel front desk.

• Charging Station

  The hotel has a charging station in the garage and one in the parking lot. You’ll need an RWE connector to charge your vehicle. To use our charging station, you’ll need the correct adapter. We’ll provide you with information about which adapter to use and the cost of the service at the front desk.

• Non-smoking accommodations

  To ensure a healthy environment for everyone, our accommodations are smoke-free. Please respect the fact that smoking is prohibited in the rooms.

• Ski Rental

  If you'd like to rent skis or other winter gear, our Guest Relations Manager or the staff at the front desk will be happy to assist you.

• Bicycle and E-Bike Rental

  We’d be happy to arrange bike and e-bike rentals for you, complete with all necessary equipment (helmet, lock). You can store your bikes and e-bikes here free of charge during your stay. Please contact the front desk or the Guest Relations Manager for current bike and e-bike rental rates.

• Extra Bed

  Extra beds in the form of fixed beds are available in the rooms; in some room types, it is also possible to add a portable extra bed. For more information, please contact the front desk or the reservations department.

• Ski Bus

  The hotel's ski bus will take you directly to the ski resort—free of charge and in comfort—and back to your accommodations after a day of skiing. You can find the exact ski bus departure times at the hotel reception desk. If you are interested in transportation to other parts of the Tatra Mountains or the surrounding area, please contact the hotel reception desk.

• Lost and Found

  If you have lost or found anything, please contact the hotel front desk. You can count on the discretion and reliability of our staff. We store all found items for 6 months.

• Cleaning

  Housekeeping cleans your room daily from 6:00 a.m. to 4:00 p.m. If you hang the “Do Not Disturb” sign on the outside of your door during the day, your apartment will not be cleaned. If, in addition to basic cleaning and making the bed, you’d like a mattress topper, laundry, or ironing services, please contact the hotel front desk. If you hang the green “Ecco Program” card on your door—which helps us protect the environment—the housekeeping staff will clean your apartment without changing the towels or bed linens.

• Luggage Storage

  You can safely and conveniently store your belongings in the luggage storage area located at the hotel reception desk. This will give you even more time to explore the High Tatras. If needed, please contact the hotel reception desk.

• Trips

  Organizing excursions during your stay at Kuszmann's Bazaar is a task handled by our Guest Relations Manager, who will be happy to assist you with selecting and organizing the right activities.

• Topper

  To ensure greater comfort, we can provide a mattress topper upon request.

• Babysitting

  If you’d like to enjoy the hotel’s services on your own in a romantic setting but aren’t sure what to do about childcare, we’d be happy to arrange a customized babysitting solution for you. We offer this service in partnership with a company that has many years of experience in childcare and creating creative entertainment programs. Babysitting must be reserved 24 hours in advance. For any further information, please contact the front desk or the Guest Relations Manager.