At your service

To make your visit to Hotel Lomnica as comfortable and hassle-free as possible, we have prepared a range of services to make your stay with us even more enjoyable. You will always be greeted at the door with a smile by a reliable team who will be happy to help or advise you with anything.

• Reception

  At the reception, your stay at Hotel Lomnica begins with a pleasant relaxation in in the form of a welcome drink not only for adults, but also for your children. Our friendly reception staff will give you all the basic and useful information regarding your stay. They will especially remind you of the need to to make a reservation for our services at the hotel in order to to ensure the best possible quality, personal care and impeccable experience of your stay with us.
  
  If necessary, you can visit the reception in person in the lobby of the hotel or conveniently call from your room on extension 500 or 501

• Lomnica shop

  Give yourself or your loved ones a gift as a token of appreciation or memory of your stay at Hotel Lomnica. The hotel shop will delight gift items, sweet trifles. The offer consists of hairdressing and beauty cosmetics, jewellery collections and seasonal clothing. If you enjoy forgot your hygiene essentials at home, the hotel shop will also solve this problem. You can also spend moments of relaxation with an original book in your hand - Lomnica Gallery publications, which you can also buy in our shop. We will also be happy to serve you outside opening hours. In case of if you are interested, please contact the reception.
  
  Opening hours:
  Wednesday - Sunday
  10.00 - 20.00

• Selavi Wine Cellar

  If you like premium Slovak wines made with love and a huge efforts of experienced winegrowers or equally high quality wines from abroad, visit the Selaví shop, where you will find a great selection of wines. You can find a wide selection of gourmet You will also be able to satisfy your gourmet cravings with fresh hams, cold cuts and aged cheeses from our local suppliers. When choosing your food and wine experienced staff will be happy to help you with your food selection. In Selava you will find a variety of tastes and aromas that can make your day or evening more enjoyable, so you can enjoy life as it should be. C`est la vie!
  
  Opening hours:
  Tuesday - Saturday
  12.00 - 20.00.
  Sunday
  10.00 - 18.00
  Monday
  Closed

• Pets

  The movement of pets is possible in the reserved rooms of the historical part of our hotel. However, it is not allowed in the public catering areas (cafeteria, restaurants), with the exception of the hotel terrace, which is open in case of good weather. For more detailed information, please contact at the hotel reception. If you wish they can provide sleeping cots or bowls for your pets. water and food.
  Please, if you decide to leave your pet alone in the room, please hang a "Pet in Room" card on the outside of the door. This will keep your pet and our staff from a stressful experience.

• Garage

  An underground garage is available for guests, but capacity is limited.
  Please contact the hotel reception for current rates.

• Hotel garden

  is located in the historical part of the hotel on the 2nd floor. It is accessible only for guests, thus protecting their privacy. Guests can relax from 8.00 to 22.00 with views of the Tatra peaks, sit on the benches and relax pleasantly or just take a walk for a while and breathe in the fresh air. Please, during visits to the hotel garden respect the comfort of other guests.

• Limousine service

  to ensure maximum comfort, you can use it to move to hotel transfer service. In case of interest, please contact the reception or guest relations manager.

• Early check-in

  Early check-in - if the capacity of the hotel allows, we also provide early check-in option. For more information please contact the hotel reception Lomnica.

• Late check-out

  Late check-out - if the hotel capacity allows, we also provide late check-out option. For more information please contact the reception.

• Ski storage

  located on the ground floor next to the elevator in the historic part of the hotel. Each room has its own locker where you can safely store your skis and leave your ski boots to dry. During the night, the locker is always disinfected and drying of your equipment. In the morning you will find your ski gear dry, clean and ready for the next skiing trip. The ski room is also used for putting away other sports equipment.

• Charging station

  The hotel has a charging station in the garage and one in the car park. At charging requires a RWE plug. In order to use our charging station, you will need the correct adapter. Information on which adapter and the price, please contact reception.

• Non-smoking hotel

  - to ensure a healthy environment for all, Hotel Lomnica is non-smoking. Smoking in the rooms is forbidden. You can smoke in designated areas, namely in the hotel garden, in front of the hotel or in Club 80.

• Parking

  so that your holiday starts as soon as you arrive at the hotel, our concierge is ready to park your car in the hotel car park, or in the hotel garage.

• Ski rental

  if you want to rent skis or other winter equipment, we will be happy to help you our guest relations manager or reception can help you.

• Bicycle and electric bike rental

  our guest relations manager will arrange bike rental and electric bikes with complete equipment (helmet, lock). Bikes and e-bikes can be checked in free of charge during your stay with us. Please contact reception for the latest prices for bicycle and e-bike hire. or the guest relations manager.

• Laundry

  - in case you need to wash your laundry, you can use the services of the hotel's laundry service, which is available from 06:00 to 18:00. Just, just fill in the form in your room and we'll make sure you find your clothes clean and fragrant again.

• Apron

  - extra beds are available in the rooms in the form of fixed beds and in in some room types, a mobile bed can be added. More information will be available at the reception (or in reservation department).

• Skibus

  - the hotel ski bus will take you directly to the ski resort and after skiing back to the hotel. Exact departure times You can find the ski bus departure times at the hotel reception. In case you are interested in transport to other parts of the Tatras or the surrounding area, please contact the hotel reception.

• Losses and finds

  in case of lost and found, please contact the hotel reception. You can rely on the discretion and reliability of our staff. All found items are stored for 6 months.

• Transfer

  Hotel Lomnica provides a transfer service. Information about price and booking conditions are available at the hotel reception.

• Safe deposit box

  - each room is equipped with a safe for your valuables. At each of them there is also an instruction manual. In case of locked, the reception will be happy to help you.

• Tourist book

  - located at the hotel reception and used for registration tourist trips and tours of our guests. In case of danger, these are data is available to the Mountain Rescue Service, which is responsible for the safety of hikers in the field. Part of of the local fee is the insurance for the Mountain Rescue Service.

• Cleaning

  housekeeping takes care of order every day from 6.00 am to 6.00 pm. If you leave a card on the outside of the door during the day "Do not disturb", your room will remain untidy. If you have, in addition to the basic cleaning or making the bed, you may need a topper, washing and ironing or cleaning. shoes, please contact reception.

• Luggage storage

  the storage room is located at the reception, where you can safely and conveniently store your belongings to you have even more time to spend in the High Tatras. In case of contact the hotel reception.

• Veteran

  - one of the jewels of Hotel Lomnica is its own collection of vintage cars that can be booked for sightseeing tours, weddings and photo shoot directly at the reception. On the sightseeing tour you will be accompanied by an experienced chauffeur. Sightseeing tours are only available in the summer months and in weather conditions.

• Excursions

  organizing excursions during your stay at Hotel Lomnica is a topic that our guest relations manager is dedicated to, who will be happy to help you with suitable selection and organization.

• Topper

  to ensure greater comfort, we can prepare on request bed topper.